Frequently asked questions

How can I visit the Arboretum? 

To visit the Arboretum in Nuneham Courtenay you must book a time slot. We recommend you book in advance to guarantee a place, as there are limited tickets available for each time slot. 

Book your time slot now 

If you are a Friend, Annual Pass holder, University of Oxford or Oxford Brookes University student or staff member, registered disabled or a carer please book your time slot here.

See our opening hours

How can I visit the Botanic Garden? 

To visit the Botanic Garden in Oxford City Centre you must book a time slot. We recommend booking in advance to guarantee a place, as there are limited tickets available for each time slot. Please be aware that our Glasshouses and Herbarium Room are closed. You can explore the Glasshouses and Herbarium Room virtually with our virtual visit

Book your time slot now

If you are a Friend, Annual Pass holder, University of Oxford or Oxford Brookes University student or staff member, registered disabled or a carer please book your time slot here.

See our opening hours

I’m a Friend, do I still need to purchase a ticket online?

As a Friend you can still enjoy free entry to the Botanic Garden and Arboretum, but you must book a time slot online before visiting. 

Please ensure you bring your valid membership card with you when you present your pre-booked ticket at the Welcome Centre, our front of house team are unable to check your membership at the door. 

Discover more about becoming a Friend

Book your time slot now 

I have an Annual Pass, do I still need to purchase a ticket online? 

If you are an Annual Pass holder you can still enjoy free entry to the Botanic Garden and Arboretum, but you must book a time slot online before visiting. Please ensure you have your Annual Pass card (or email confirmation) with you when you present your pre-booked ticket at the Welcome Centre, our front of house team are unable to check your membership at the door.

Discover more about our Annual Passes

Book your time slot now 

I am a staff member at the University of Oxford/Oxford Brookes University, how will online ticketing affect me? 

If you are a member of staff at either the University of Oxford or Oxford Brookes University you can still enjoy free entry to the Botanic Garden and Arboretum, but you must book a timeslot online before visiting. Please ensure you have a valid form of staff ID with you when you present your pre-booked ticket at the Welcome Centre. 

Book your time slot now 

I am a student at the University of Oxford/Oxford Brookes University, how will online ticketing affect me? 

If you are a student at either the University of Oxford or Oxford Brookes University, you can still enjoy free entry to the Botanic Garden and Arboretum, but you must book a timeslot online before visiting. Please ensure you have a valid form of student ID with you when you present your pre-booked ticket at the Welcome Centre. 

Book your time slot now 

I am registered disabled, how will online ticketing affect me? 

You and a carer can still enjoy free entry to the Botanic Garden and Arboretum, but you must book a timeslot online before visiting. 

Book your time slot now 

I booked a time slot, but couldn’t make it. Can I use it on another day? 

In exceptional circumstances, and if capacity allows, we may be able to give you a new timeslot. Please contact us in advance of your allocated time in order to see if this is possible.

Do I need to wear a face-covering? 

Yes, you are required to wear a face-covering when inside our Welcome Centers. The requirement to wear face coverings will not apply to those who have a legitimate reason not to including: 

  • Not being able to put on, wear, or remove a face covering because of a physical or mental illness or impairment, or disability

  • If putting on, wearing, or removing a face covering will cause severe distress

  • Where interacting with someone who uses lip reading to communicate, or who has social communication impairments

  • Children aged under 11 years (e.g. when in public spaces such as museums)

Will the shop be open? 

The shop at the Garden and at the Arboretum are closed. Our best-sellers are still available for you to click and collect from the Botanic Garden. 

Will the toilets be open? 

Yes, the toilets, accessible toilets, and changing facilities are open at the Botanic Garden. The composting toilets near the Woodland Barn at the Arboretum are open, the toilets in the Lodge are closed. There are additional cleaning and social distancing measures in place to ensure our staff’s and our visitors’ safety. This is subject to change.

Can I park at the Botanic Garden? 

No, there is no on-site parking at the Garden. Our nearest car park is St Clement's car park.

Can I park at the Arboretum? 

Yes, there is on-site parking at the Arboretum, free with your entrance ticket.

Can I bring my own food and drink? 

Yes, you are welcome to bring your own food and drink.

Is there a bike store available?

There is no bike storage available at the Arboretum and cycling is not permitted on site. There is limited bike storage outside the Garden. 

How will I find my way around? 

Paper maps are available or you can download a map of the Arboretum and a map of the Garden to find your way around during your visit.

Group bookings 

Group bookings are cancelled until further notice. 

Event hire 

Get in touch at events@obg.ox.ac.uk to discuss event hire at the Botanic Garden or Arboretum. View our venue hire pages

Are dogs allowed? 

Dogs are not permitted at the Botanic Garden or the Arboretum, with the exception of registered assistance dogs (these may be required to wear an identification coat or marker on their lead or harness).

 

If you have any further questions, please email us at admin@obg.ox.ac.uk or call us on 01865 610 305 during office hours (Monday to Friday 9am – 5pm).

Read more about visiting during coronavirus

good to go england

We have been awarded "we're good to go" status for our safety measures.