Visiting during coronavirus

In recognition of the value of nature and exercise to our wellbeing, the Government has confirmed that botanic gardens and arboreta can remain open during the period of restrictions coming into force across England from the 5th of November. We ask that visitors to our sites follow the latest Government guidance. We look forward to welcoming visitors over the coming weeks. 

Pre-booked tickets only from the 5th of November

The safety of our visitors and staff is our highest priority, therefore to ensure everyone’s safety you are required to book a time slot for your visit. This enables us to monitor the number of visitors and prevent overcrowding. We recommend booking your time slot online in advance to guarantee a place, as there are limited tickets available for each time slot. 

Book your time slot for the Arboretum 

Book your time slot for the Garden 

Are you a Friend, Annual Pass holder, University of Oxford or Oxford Brookes University student or staff member, registered disabled or a carer? 

You will need to pre-book your time slot here before visiting. Please ensure you bring your valid membership card (or email confirmation), student or staff ID with you when you present your pre-booked ticket at the Welcome Centre. 

How does my time slot work? 

Tickets are available in time slots that run every 30 minutes throughout the day. You will be required to enter within the 30 minutes of your chosen time slot. If you arrive outside this time frame you will be refused entrance.

What do I need to bring? 

  • You must have your ticket with you (either on a phone or printed out). You will not be allowed entry without this. 
  • If you have purchased a Concessions ticket then please ensure you bring a valid ID. 

Before visiting

Before you set out to visit us, please check our website for updates in case of last-minute changes to opening ​days/hours. If your time slot has been cancelled ​by us due to unforeseen circumstances you will receive a new time slot that suits you. ​Equally, if you cannot make it for your timeslot, ​please contact us before your allocated time and we will endeavour to give you a new timeslot. 

Getting to us

In line with recent guidance, you should reduce your travel when possible and stay in your local area. You can travel a short distance to visit venues that are open for exercise and fresh air. Therefore please only visit us if it is safe to do so and you are in easy distance from the Botanic Garden or Arboretum.

How long can I stay? 

A typical visit to the Botanic Garden and the Arboretum lasts approximately an hour and a half. To ensure that the maximum number of people can enjoy their visit safely we ask that everyone spends no more than two hours visiting us.

What has changed? 

In line with government guidance our Glasshouses and Herbarium Room are closed. Hand sanitiser dispensers are available on entry and exit and visitors are asked to respect social distancing markings when queueing. We also ask that our visitors adhere to social distancing once inside. Our toilet facilities are currently open to the public (but this may be subject to change) with additional cleaning and social distancing measures in place. The compost toilets at the Arboretum will be open, however the toilets in the Lodge will be closed. 

You can explore the Glasshouses virtually with our virtual visit

Help us keep you and our staff safe

We need your help in following these rules so we can remain open and safe for everyone. Please respect social distancing guidance at all times. Unfortunately, if we see that the following rules are not being observed, we will have to take immediate action, including asking people to leave or closing entirely.

  • You should not visit if you think you have COVID-19 symptoms 
  • Keep 2m away from other people 
  • You are required to wear a face-covering when inside the Welcome Centre, unless you have a legitimate reason not to
  • Regularly wash your hands and avoid touching your face. Check the NHS guidelines for more information 
  • Come prepared with your own hand sanitiser and tissues
  • If you fall into one of the vulnerable groups then please postpone your visit until it is safe to do so 
  • Please refrain from approaching our horticultural and arboricultural teams whilst they work as they are social distancing and will therefore be unable to answer questions 

 

Further information available on our FAQs page

 

good to go england

We have been awarded "we're good to go" status for our safety measures.

 

Unable to visit? 

We understand that not everybody has the opportunity to visit the Garden and Arboretum at the moment.
We will continue to share stories and images from our collections for you to enjoy from the safety of your home.