Visiting during coronavirus

Booking online 

The safety of our visitors and staff is our highest priority. In order to ensure everyone’s safety we have introduced time slots. This enables us to monitor the number of visitors and prevent overcrowding. We recommend booking your time slot online in advance to guarantee a place, as there are limited tickets available for each time slot (exceptions below). 

Book your time slot for the Arboretum 

Book your time slot for the Garden 

Are you a Friend, Annual Pass holder, University of Oxford or Oxford Brookes University student or staff member, registered disabled or a carer? 

You do not need to book a time slot for your visit. We have allocated a number of tickets per 30 minute entry slot for you, but please ensure you bring your valid membership card (or email confirmation), student or staff ID with you. You will not be able to enter without proof of status.

How does my time slot work? 

Tickets are available in time slots that run every 30 minutes throughout the day. You will be required to enter within the 30 minutes of your chosen time slot. If you arrive outside this time frame you will be refused entrance.

What do I need to bring? 

  • If you have booked a time slot (which is recommended) you must have your ticket with you (either on a phone or printed out). You will not be allowed entry without this. 
  • If you have purchased a Concessions ticket then please ensure you bring a valid ID. 

How long can I stay? 

A typical visit to the Botanic Garden and the Arboretum lasts approximately an hour and a half. To ensure that the maximum number of people can enjoy their visit safely we ask that everyone spends no more than two hours visiting us.

What has changed? 

In the interest of public safety some of our Glasshouses and Herbarium Room will remain closed. Hand sanitiser dispensers are available on entry and exit and visitors are asked to respect social distancing markings when queueing. We also ask that our visitors adhere to social distancing once inside. Our toilet facilities are open to the public with additional cleaning and social distancing measures in place.

Update 15th July 2020
Some of our Glasshouses have reopened. At present some of the Glasshouses are not accessible for wheelchair users and buggies due to a one-way system in place to ensure social distancing. You can explore the Glasshouses virtually with our  virtual visit

Help us keep you safe

We need your help in following these rules so we can remain open and safe for everyone. Please respect social distancing guidance at all times. Unfortunately, if we see that the following rules are not being observed, we will have to take immediate action, including asking people to leave or closing entirely.

  • You should not visit if you think you have COVID-19 symptoms 
  • Keep 2m away from other people 
  • You are required to wear a face covering when inside any of our buildings, including the Glasshouses and Welcome Centre, unless you have a legitimate reason not to
  • Regularly wash your hands and avoid touching your face. Check the NHS guidelines for more information 
  • Come prepared with your own hand sanitiser and tissues
  • If you fall into one of the vulnerable groups then please postpone your visit until it is safe to do so 
  • Please refrain from approaching our horticultural and arboricultural teams whilst they work as they are social distancing and will therefore be unable to answer questions 

 

Further information available on our FAQs page

 

good to go england

We have been awarded "we're good to go" status for our safety measures.

 

Still unable to visit? 

We understand that not everybody has the opportunity to visit the Garden and Arboretum at the moment.
We will continue to share stories and images from our collections for you to enjoy from the safety of your home.